Your privacy is more than a legal obligation to us — it is a responsibility we take seriously. This document clearly and transparently explains how piala88 collect, use, store, and protect your personal data. Please read this carefully before using our platform.
How we keep your privacy protected at all times
Piala88 only collects data that is strictly necessary to operate our services — nothing more. We do not collect information unrelated to the platform's operations.
All data is stored and transmitted using 256-bit SSL encryption — the same technology used by major Malaysian banks such as Maybank and CIMB. Your data is in safe hands.
Piala88 does not sell, rent, or share your personal data with advertisers, data brokers, or any unrelated third parties without your explicit consent.
You have the right to access, correct, or request deletion of your personal data at any time. Contact our support team and we will process your request within 14 business days.
All data management practices at piala88 comply with Malaysia's Personal Data Protection Act 2010 (PDPA) — the primary legislation governing the processing of personal data in the country.
In the event of any security breach involving your data, piala88 will notify you in a timely manner and take immediate steps to mitigate the risk.
Piala88 is committed to protecting the privacy of all members. This Privacy Policy outlines your rights and our responsibilities. By using the piala88 platform, you agree to the collection and use of information as described in this document.
piala88 ("we", "Platform") respects the privacy of all members and users of our platform. This Privacy Policy explains how we collect, use, disclose, transfer, and store your information when you use the piala88 platform — whether through our website, mobile app, or any related services we offer.
This Privacy Policy is drafted in accordance with Personal Data Protection Act 2010 (PDPA) Malaysia, aimed at regulating the processing of personal data in commercial transactions and ensuring individuals' personal data is protected from misuse.
By registering an account or using any piala88 services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the terms set out in this document, please do not use our platform.
Piala88 collects several types of information depending on how you interact with our platform. This information falls into three main categories:
In some cases, we may receive information from approved payment service providers such as Touch 'n Go eWallet, GrabPay, DuitNow, or FPX to verify transactions. This information is limited strictly to what is necessary to process the payment.
| Data Category | Example | Primary Purpose | Required? |
|---|---|---|---|
| Identity | Name, date of birth | Registration & KYC | Yes |
| Relationship | Phone number | OTP verification & communications | Yes |
| Finance | Deposit/withdrawal methods | MYR transaction processing | Yes |
| Technical | IP address, device type | Security & fraud prevention | Auto |
| Usage | Game logs, sessions | Service improvement | Auto |
Piala88 uses the personal data collected for the following purposes, and these purposes only:
Piala88 may use your phone number to send information about new promotions and bonuses. You may opt out of marketing communications at any time through your account settings or by contacting our support team.
Piala88 does not sell, rent, or trade your personal data to any third party. Your data is only disclosed in the following limited and lawful circumstances:
We share only the minimum necessary data with service providers who help us operate the platform, including:
All third parties are bound by strict confidentiality agreements and are only permitted to use your data for the specified purposes.
Piala88 will disclose personal data where required by Malaysian law, court order, or a legitimate request from authorities — such as investigations into financial crime or money laundering.
In cases of fraud, money laundering, or serious breaches of terms, piala88 reserves the right to disclose relevant information to the authorities or through applicable legal proceedings.
Some of our technical service providers may store data on servers located outside Malaysia. In such cases, we ensure that data protection standards equivalent to Malaysia's PDPA are upheld through appropriate contractual agreements.
Piala88 implements robust technical and organisational security measures to protect your personal data from unauthorised access, loss, alteration, or disclosure. These measures include:
That said, please note that no security system is 100% foolproof. You are also responsible for keeping your own account secure — use a strong password and never share your login credentials with anyone.
Piala88 retains your personal data for as long as necessary for the purposes stated in this Privacy Policy, for as long as your account remains active, or for as long as required under Malaysian law.
| Data Type | Retention Period | Reason |
|---|---|---|
| Active account information | For as long as the account remains active | Service operations |
| Financial transaction records (MYR) | 7 years | Legal & tax requirements |
| Game logs | 3 years | Dispute resolution |
| KYC Documents | 5 years after account closure | Anti-money laundering requirements |
| Support communication logs | 2 years | Quality control & reference |
| Session cookie data | Up to 13 months | Platform functionality |
Once the specified retention period has elapsed, your data will be securely deleted or anonymised.
As a piala88 member and data subject under Malaysia's PDPA, you have the following rights regarding your personal data. piala88 is committed to facilitating the exercise of these rights:
You have the right to request a copy of the personal data we hold about you. We will provide it in a readable format within 14 business days.
If your data is inaccurate or incomplete, you have the right to request an immediate correction. Contact our support team with the relevant proof.
You may request deletion of your data upon account closure, subject to mandatory legal retention requirements.
You have the right to object to the processing of your data for direct marketing purposes at any time, without needing to provide a reason.
You have the right to receive your data in a structured, machine-readable format and to transfer it to another data controller.
Under certain circumstances, you may request that we restrict the processing of your data while a claim or complaint is being resolved.
To exercise any of the rights above, please contact the piala88 support team via live chat or email at support@piala88.ws. We will process your request within 14 business days.
Piala88 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. Cookies are small text files stored on your device when you visit our platform.
| Cookie Type | Purpose | Duration | Required? |
|---|---|---|---|
| Session | Keeping you logged in | Expires when browser is closed | Yes |
| Security | Protecting accounts against CSRF & session attacks | Expires when browser is closed | Yes |
| Options | Saving your language, theme, and settings | 1 year | Options |
| Analytics | Understanding usage patterns (aggregated data) | 13 months | Options |
You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of the piala88 platform, such as the ability to stay logged in or save your preferences.
The piala88 platform may contain links to third-party websites or services — such as game provider pages or payment portals. piala88's Privacy Policy does not cover the privacy practices of those third-party sites.
Piala88 is not responsible for the content, privacy policies, or practices of any third-party sites. We encourage you to read the privacy policy of any site you visit after leaving the piala88 platform.
The piala88 Platform is not intended for individuals under the age of 18 and we do not knowingly collect personal data from children. If we discover that a child's data has been collected without proper age verification, we will take immediate steps to delete that data and close the associated account.
If you are a parent or guardian and believe your child has provided personal information to piala88 without your consent, please contact us immediately at support@piala88.ws.
Piala88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. Members will be notified of any significant changes via in-platform notifications or through their registered phone number, at least 7 days before the changes take effect.
The "Last updated" date at the top of this page will always reflect the date of the most current version of the Privacy Policy. Your continued use of the piala88 platform after the effective date constitutes acceptance of the amended terms. We encourage you to review this page periodically.
If you have any questions, concerns, or wish to exercise your privacy rights, please contact piala88's Data Privacy Officer through the following channels:
When contacting us regarding privacy matters, please clearly state:
The piala88 support team is available to assist you with any privacy-related enquiries at any time. We are committed to ensuring your privacy rights are fully respected and protected.
With 256-bit SSL protection, full compliance with Malaysia's PDPA, and an unwavering commitment to member privacy, piala88 is a platform you can trust completely. Register for free and enjoy a safe gaming experience today.
Play responsibly. For users aged 18 and above only. Responsible Gaming